Privacy Policy

What We Collect

Information you provide in enquiry forms, messages, or emails, including name, company name, email, phone, product requirements, and uploaded drawings or list files.

Technical information automatically recorded by the server and browser when you visit the site, such as IP address, browser type, visit time, and pages viewed.

How We Use This Information

To reply to enquiries, calculate quotes, arrange production and shipping, and handle necessary order and document communication.

To improve product displays, specifications, and site structure so we can understand customer needs faster.

With your explicit consent, to send information about products, market trends, or exhibitions; you can ask us to stop at any time.

Use of Cookies

Essential cookies support basic site functions and security and cannot be disabled.

Analytics cookies help us understand how visitors use the site so we can improve pages and product info.

Marketing cookies show you more relevant products, case studies and quotes.

You can change your choices anytime in the cookie notice at the bottom of the page; changes are saved in your local browser.

Information Sharing and Disclosure

We do not sell your personal information.

To complete necessary steps such as inspection, testing, booking and customs clearance, we may provide necessary information to third parties (such as inspection agencies, freight forwarders and customs brokers), limited to what is needed for that step.

We will provide information as required by laws and regulations or by judicial authorities in accordance with the law.

Information Security

We use access controls, tiered permissions and transmission encryption to protect your information.

Uploaded drawings and lists are used only for this inquiry and order execution, and not for any other purpose.

If a security incident may affect your rights, we will notify you in accordance with the law and take remedial measures.

Your Rights

You can request access to, correction of, or deletion of the personal information you provide, and you can also request that we stop sending you commercial messages.

To exercise these rights, please contact us using the details below, and we will handle it within a reasonable period.

Policy Updates

This policy may be adjusted due to business or legal requirements; updates will be posted on this page with the update date noted.

Contact Us

If you have any questions about this policy, or wish to access, correct, or delete your information, please contact: Emailsales@ugbsteel.comPhone +86 189 3306 3455, Address 88 Steel Avenue, Lingang Industrial Park, Chao'an Economic Development Zone, Chaozhou, Guangdong, China, Jiangsu.